Privacy Policy – INTROS CARE
Effective Date: [01 June, 2025]
At INTROS CARE (“we”, “our”, “us”), your privacy is of utmost importance. This policy outlines how we collect, use, and protect your information.
1. Information We Collect
• Personal Information: Name, phone number, address, email
• Health Data: Doctor preferences, prescriptions, lab test requests
• Device Info: IP address, browser type, WhatsApp interaction metadata
2. How We Use Your Information
• To fulfill medicine orders and doctor/lab appointments
• To respond to your WhatsApp or phone queries
• To send service updates, reminders, or promotions
3. Data Protection
• All medical and personal data is kept confidential
• We do not sell or share your data with third parties
• WhatsApp communication is end-to-end encrypted, but we advise not to share sensitive documents like Aadhar or payment details
4. Consent
By using our website or sending us a WhatsApp message, you agree to this privacy policy.
5. Your Rights
You may request to: - View the data we store about you - Request correction or deletion - Opt-out of promotional messages
For any privacy concerns, email us at: director@introscare.com